Help Center

All You Need to Know to Get You Started or Finished

How to Log In

  1. Click the "Log in" button in the upper-right-hand corner.

  2. Enter your username and password, then click the "Log In" button.

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How to Change Your Password

  1. Click on your name in the upper-right-hand corner. This will open a dropdown menu.

  2. Click "Account Settings" to go to your profile.

  3. Click the "Reset Password" button near the bottom of the screen.

  4. Enter your password twice, then click "Reset."

You will now be able to log in using your new password.

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How to Launch a PALM

  1. Click on the square icon for the app that you want to open.

  2. Use the dropdown menu near the top to switch between learning modules within an app.

  3. Click "Read Instructions" to see instructions on how to use the app.

  4. Click "Take an assessment" to take a quick test to assess your knowledge.

  5. When you're ready, click the "Start Learning" button to launch the learning module.

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How to Create a Class

  1. Click the Administration button at the top of the screen.

  2. Click to open the "Classes" tab.

  3. Click the "New Class" button on the right. This will open up a window.

  4. Enter a name for your class, then select the apps which students in this class should have access to.

  5. Click the "Create" button.

Your new class will appear in the Classes tab.

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How to Assign PALMs to a Class

  1. Click the Administration button at the top of the screen.

  2. Click on the "Classes," tab.

  3. Click the circular check box to the left of the class you want to edit.

  4. Click the Options button, then click "Edit Info" in the dropdown menu.

  5. Under "Assign App(s)," check off the apps you want to add to this class.

  6. When you're ready, click the Save button.

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How to Create a Student Account

  1. Click the Administration button at the top of the screen.

  2. Click the "New Student" button on the right. This will open up a window.

  3. Enter a username and a password for your student's account.

  4. (Optional) Set a first name, last name, and email address for your student.

  5. When you are finished, click the "Create" button.

Your new student account will appear in the Students tab.

A Note on Usernames: Each username is completely unique in our system. Once an account is created with a certain username, that username cannot be used for any other account. This includes accounts with different levels of access (such as teacher accounts), and accounts in other schools/institutions. Only if that account is deleted will the username become available again.

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How to Add a Student to a Class

  1. Click the Administration button at the top of the screen.

  2. Select your student by clicking the circular checkbox next to their name.

  3. Click the "Options" button at the top of the table, then select "Enroll in a class" from the dropdown menu. This will open up a window.

  4. Select a class to enroll the student in, then click the "Enroll" button.

Your student account is now assigned to that class.

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How to Create Multiple Student Accounts

You can create multiple student accounts at once using a CSV file. CSV stands for "comma separated values." You can create a CSV file using Microsoft Excel or a similar spreadsheet-editing program.

  1. Click the Administration button at the top of the screen.

  2. Click the "Import" button. This will open up a window with instructions on how to prepare your CSV file.

  3. Create an Excel spreadsheet with the required information. Everything but the username and password is optional.

  4. Save your spreadsheet as a "CSV" file in the save dialogue.

  5. Once your file is ready, click the Choose File button, select your file, and click "Open". The information from your file will be loaded in the window.

  6. Scroll through the table to make sure all the information is correct. If there are any errors, they will appear in red.

  7. (Optional) Select a class to assign your new student accounts to by clicking the check box next to the name of a class.

  8. When you're ready, click the "Create Accounts" button. Your new student accounts will appear in the Students tab.

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How to View Your Students' Scores

  1. Click the Score Reporter button at the top of the screen.

  2. Click on the square icon of the app you want to open. This will open a new Score Reporter window.

  3. From the Classes tab, click on the name of a class to see a list of students in that class.

  4. Here you will see a summary of information about each student, such as percent mastery and total learning time. At the top of the screen, click the "Extended format" checkbox to see additional information such as completion dates and assessment response time.

  5. Click on the name of a student to see detailed information about that student.

  6. Click on the Learning History tab to see a problem-by-problem breakdown of the student's learning history.

  7. Click the Return button in the top-right corner to return to a previous screen.

  8. To print a table in Score Reporter, click the "Print View" button on the right, then use your browser's print function.

  9. To save a table as a CSV file, click the "Save to CSV" button. A CSV file can be opened with Microsoft Excel or a similar spreadsheet-editing program.

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